Toyota Venza: Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Toyota Motor Sales, U.S.A., Inc.
(Toll-free: 1-800-331-4331).
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Toyota Motor Sales, U.S.A., Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov ; or write to: Administrator, NHTSA, 1200 New Jersey Ave, S.E., Washington, DC 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
For owners
Reporting safety defects for U.S. owners, and seat belt and SRS airbag instructions
for Canadian owners ...
Abbreviation list
Abbreviation/Acronym list
...
Other materials about Toyota Venza:
Problem Symptoms Table
PROBLEM SYMPTOMS TABLE
HINT:
Use the table below to help determine the cause of problem symptoms. If multiple
suspected areas are listed, the potential causes of the symptoms are listed in order
of probability in the "Suspected Area" column of ...
Ignition Key Cylinder Light
Components
COMPONENTS
ILLUSTRATION
Inspection
INSPECTION
PROCEDURE
1. INSPECT TRANSPONDER KEY AMPLIFIER
(a) Connect a positive (+) lead from battery to terminal 2 and a negative
(-) lead to terminal 6.
...
Diagnosis System
DIAGNOSIS SYSTEM
1. DESCRIPTION
(a) The certification ECU (smart key ECU assembly) control the vehicle smart
key system functions. Smart key system data and Diagnostic Trouble Codes (DTCs)
can be read through the vehicle Data Link Connector 3 (DLC3). In ...
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