If the shift lever cannot be shifted with your foot on the brake, there may be a problem with the shift lock system (a system to prevent accidental operation of the shift lever). Have the vehicle inspected by your Toyota dealer immediately.
The following steps may be used as an emergency measure to ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles with smart key system:
Turn the “ENGINE START STOP” switch to ACCESSORY mode.
Vehicles without smart key system: Turn the engine switch to the “ACC” position.
Depress the brake pedal.

Pry the cover up with a flathead screwdriver or equivalent.
To prevent damage to the cover, cover the tip of the screwdriver with a rag.

Press the shift lock override button.
The shift lever can be shifted while the button is pressed.
If the engine will not start
If you lose your keysOperation Check
OPERATION CHECK
1. CHECK PANEL & STEERING SWITCH
HINT:
The radio and display receiver assembly panel switches and steering
switches are checked in the following procedure.
Illustrations may differ from the actual vehicle screen depending ...
4WD Control ECU Communication Stop Mode
DESCRIPTION
Detection Item
Symptom
Trouble Area
4WD Control ECU Communication Stop Mode
"Four Wheel Drive Control" is not displayed on the "CAN Bus
Check" screen ...
Power Back Door Control Switch
Components
COMPONENTS
ILLUSTRATION
Inspection
INSPECTION
PROCEDURE
1. INSPECT POWER BACK DOOR OPENER / CLOSER SWITCH
(a) Measure the resistance of the switch.
Standard resistance:
Tester Connection
Condition
S ...