Toyota Venza: Radio Broadcast cannot be Received or Poor Reception

PROCEDURE

(a) Check the radio automatic station search function.

(1) Check the radio automatic station search function by activating it.

B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

A

(a) Check if any optional components that may decrease reception capacity, such as sunshade film or a telephone antenna, are installed.

NOTICE:

Do not remove optional components without the permission of the customer.

B

REMOVE OPTIONAL COMPONENTS AND CHECK AGAIN (SEE NOTICE ABOVE)

A

(a) Preparation for check

(1) Remove the roof antenna pole sub-assembly from the satellite radio antenna assembly (w/ SDARS System).

(2) Remove the roof antenna pole sub-assembly from the amplifier antenna assembly (for Roof) (w/o SDARS System).

(b) Check for noise

(1) Turn the ignition switch to ACC with the radio and display receiver assembly connector connected.

(2) Turn the radio and display receiver assembly on and enter AM mode.

(3) Place a screwdriver, thin wire or other metal object on the threaded portion of the satellite radio antenna assembly for installation of the roof antenna pole sub-assembly and check that noise can be heard from the speakers (w/ SDARS System).

(4) Place a screwdriver, thin wire or other metal object on the threaded portion of the amplifier antenna assembly (for Roof) for installation of the roof antenna pole sub-assembly and check that noise can be heard from the speakers (w/o SDARS System).

OK:

Noise can be heard from the speakers.

NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

OK

(a) Preparation for check (1) Disconnect the antenna connector from the radio and display receiver assembly.

(b) Check for noise

(1) Turn the ignition switch to ACC with the radio and display receiver assembly connector connected.

(2) Turn the radio on and tune into AM mode.

(3) Place a screwdriver, thin wire or other metal object on the radio and display receiver assembly antenna jack and check that noise can be heard from the speakers.

OK:

Noise can be heard from the speakers.

NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

OK

(a) Disconnect the RA radio and display receiver assembly connector.

(b) Measure the voltage according to the value(s) in the table below. Standard Voltage: Tester Connection Condition Specified Condition RA-5 (ANT+) - Body ground Ignition switch ACC Radio switch on and FM or AM selected 11 to 14 V Text in Illustration *a Component without harness connected (Radio and Display Receiver Assembly)

NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

OK

(a) Replace the antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally (See page ).

OK:

Radio broadcasts can be received normally.

OK

END

NG

(a) Replace the No. 2 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally (See page ).

OK:

Radio broadcasts can be received normally.

OK

END

NG

(a) Replace the No. 3 antenna cord sub-assembly with a new or known good one and check if radio broadcasts can be received normally (See page ).

OK:

Radio broadcasts can be received normally.

OK

END

NG

(a) Check that the roof antenna pole sub-assembly is securely installed (See page ).

OK:

The roof antenna pole sub-assembly is installed properly.

(b) Proceed to the next step based on the inspection result.

A

CHECK AND REPLACE ROOF ANTENNA POLE SUB-ASSEMBLY

C

GO TO STEP 11

B

(a) Replace the satellite radio antenna assembly with a new or known good one and check if radio broadcasts can be received normally (See page ).

OK:

Radio broadcasts can be received normally.

OK

END

NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

(a) Replace the amplifier antenna assembly (for Roof) with a new or known good one and check if radio broadcasts can be received normally (See page ).

OK:

Radio broadcasts can be received normally.

OK

END

NG

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY