Toyota Venza: How To Proceed With Troubleshooting

Toyota Venza Service Manual / Door Lock / Key Reminder Warning System / How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT

HINT:

Use the following procedure to troubleshoot the key reminder warning system.
*: Use the Techstream.

PROCEDURE

1.	VEHICLE BROUGHT TO WORKSHOP

2.	CUSTOMER PROBLEM ANALYSIS

HINT:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

What	Vehicle model, system name
When	Date, time, occurrence frequency
Where	Road conditions
Under what conditions?	Driving conditions, weather conditions
How did it happen?	Problem symptoms

3.	INSPECT BATTERY VOLTAGE

(a) Measure the battery voltage.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

4.	INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Using the Techstream, inspect the CAN communication function to ensure that there are no malfunctions in the communication system.

Result	Proceed to
DTC is not output.	A
DTC is output.	B

GO TO CAN COMMUNICATION SYSTEM

5.	PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table (See page ).

Result	Proceed to
Fault is not listed in Problem Symptoms Table	A
Fault is listed in Problem Symptoms Table	B

GO TO STEP 7

6.	OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Data List / Active Test (See page )

(b) Terminals of ECU (See page )

7.	REPAIR OR REPLACE

8.	CONFIRMATION TEST

END

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