Toyota Venza: How To Proceed With Troubleshooting

Toyota Venza Service Manual / Networking / Lin Communication System / How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT

HINT:

Use the following procedure to troubleshoot the LIN communication system.
*: Use the Techstream.

PROCEDURE

1.	VEHICLE BROUGHT TO WORKSHOP

2.	CUSTOMER PROBLEM ANALYSIS

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in problem analysis:

What	Vehicle model, system name
When	Date, time, occurrence frequency
Where	Road conditions
Under what conditions?	Driving conditions, weather conditions
How did it happen?	Problem symptoms

3.	INSPECT BATTERY VOLTAGE

(a) Measure the battery voltage.

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

4.	CHECK COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM*

(a) Using the Techstream, inspect the LIN communication function to ensure there are no malfunctions in the communication system (See page ).

Result	Proceed to
DTCs is not output	A
DTCs is output	B

GO TO DIAGNOSTIC TROUBLE CODE CHART

5.	PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table (See page ).

Result	Proceed to
Fault is not listed in Problem Symptoms Table	A
Fault is listed in Problem Symptoms Table	B

GO TO STEP 7

6.	OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Terminals of ECU (See page )

(b) Data List / Active Test (See page )

7.	REPAIR OR REPLACE

8.	CONFIRMATION TEST

END

System Diagram

SYSTEM DIAGRAM 1. DOOR BUS LINES 2. CERTIFICATION BUS LINES [w/ Smart Key System] 3. AIR CONDITIONING BUS LINES 4. LIGHTING BUS LINES [w/ Smart Beam] ...

Problem Symptoms Table

PROBLEM SYMPTOMS TABLE Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in o ...

Other materials about Toyota Venza:

Freeze Frame Data
FREEZE FRAME DATA 1. CHECK FREEZE FRAME DATA (a) Connect the Techstream to the DLC3. (b) Turn the ignition switch to ON. (c) Turn the Techstream on. (d) Enter the following menus: Body Electrical / Navigation System / Trouble Codes. (e) Select a DTC to ...

Dtc Check / Clear
DTC CHECK / CLEAR 1. CHECK DTC (a) Connect the Techstream to the DLC3. (b) Turn the engine switch on (IG). (c) Read the DTC by following the prompts on the Techstream screen. HINT: Refer to the Techstream operator's manual for further details. 2. CL ...

Stereo Component Amplifier Disconnected (B15D3)
DESCRIPTION The navigation receiver assembly and stereo component amplifier assembly are connected via AVC-LAN communication. This DTC is stored when an AVC-LAN communication error occurs between the navigation receiver assembly and stereo component ampl ...