Toyota Venza: Cellular Phone Registration Failure

Toyota Venza Service Manual / Navigation / Multi Info Display / Navigation System / Cellular Phone Registration Failure

PROCEDURE

1.	CHECK USAGE CONDITION

(a) Check that the vehicle and cellular phone meet the following conditions:

NOTICE:

If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.

The cellular phone is "Bluetooth" compatible (See page ).

"Bluetooth" setting of the cellular phone is on.
Operating system and software of the cellular phone are the latest versions.
There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.

(b) Register the cellular phone again and check if it is registered correctly.

HINT:

If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END

2.	RESTART CELLULAR PHONE

(a) Restart the cellular phone.

(b) Turn the ignition switch off.

(d) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END

3.	BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE

(a) Place the cellular phone close to the navigation receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END

4.	CLEAR REGISTERED DEVICE INFORMATION

(a) Clear all "Bluetooth" devices registered to the cellular phone and navigation receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END

5.	CHECK USING ANOTHER VEHICLE

(a) Check if the cellular phone can be registered normally to another "Bluetooth" compatible vehicle of the same model.

HINT:

Make sure to obtain the customer's permission to perform this procedure.
After the inspection, clear the registered information and usage history acquired during the inspection.
If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

REPLACE NAVIGATION RECEIVER ASSEMBLY

6.	CHECK USING ANOTHER CELLULAR PHONE

(a) Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.

HINT:

Make sure to obtain the customer's permission to perform this procedure.
After the inspection, clear the registered information and usage history acquired during the inspection.
If operation of the cellular phone or navigation receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)

REPLACE NAVIGATION RECEIVER ASSEMBLY

Cellular Phone Inspection

PROCEDURE 1. CHECK USAGE CONDITION (a) Check that the vehicle and cellular phone meet the following conditions: NOTICE: If changing cellular phone settings, updatin ...

Sound of Portable Player cannot be Heard from Speakers or Sound is Low

PROCEDURE 1. CHECK PORTABLE PLAYER SETTINGS (a) Check the portable player settings. (1) Check that the volume is not set to "0". (2) Check that mute is of ...

Other materials about Toyota Venza:

Problem Symptoms Table
PROBLEM SYMPTOMS TABLE Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column ...

Key battery
Replace the battery with a new one if it is discharged. - You will need the following items: • Flathead screwdriver (To prevent damage to the key, cover the tip of the screwdriver with rag.) • Small Phillips-head screwdriver • Lithium battery ...

Open in Outside Luggage Compartment Electrical Key Antenna Circuit (B27A8)
DESCRIPTION The certification ECU (smart key ECU assembly) generates a request signal and sends it to the outside electrical key oscillator (for rear side). To detect the key near the driver door, the outside electrical key oscillator (for rear side) cr ...