Toyota Venza: Cellular Phone Registration Failure

Toyota Venza Service Manual / Audio / Video / Audio And Visual System / Cellular Phone Registration Failure

PROCEDURE

1.	CHECK USAGE CONDITION

(a) Check that the vehicle and cellular phone meet the following conditions:

NOTICE:

If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.

The cellular phone is "Bluetooth" compatible (See page ).

"Bluetooth" setting of the cellular phone is on.
Operating system and software of the cellular phone are the latest versions.
There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.

(b) Register the cellular phone again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END

2.	RESTART CELLULAR PHONE

(a) Restart the cellular phone.

(b) Turn the ignition switch off.

(d) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END

3.	BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE

(a) Place the cellular phone close to the radio and display receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END

4.	CLEAR REGISTERED DEVICE INFORMATION

(a) Clear all "Bluetooth" devices registered to the cellular phone and the radio and display receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

USE A "Bluetooth" COMPATIBLE CELLULAR PHONE

5.	CHECK USING ANOTHER VEHICLE

(a) Check if the cellular phone can be registered normally to another "Bluetooth" compatible vehicle of the same model.

HINT:

Make sure to obtain the customer's permission to perform this procedure.
After the inspection, clear the registered information and usage history acquired during the inspection.
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

6.	CHECK USING ANOTHER CELLULAR PHONE

(a) Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.

HINT:

Make sure to obtain the customer's permission to perform this procedure.
After the inspection, clear the registered information and usage history acquired during the inspection.
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

Voice is not Recognized

PROCEDURE 1. CHECK CONDITION (a) Check if the system voice recognition level is low when recognizing a particular voice. Result Proceed to ...

Cellular Phone Inspection

PROCEDURE 1. CHECK USAGE CONDITION (a) Check that the vehicle and cellular phone meet the following conditions: NOTICE: If changing cellular phone settings, updatin ...

Other materials about Toyota Venza:

Power Source Mode does not Change to ON (IG)
DESCRIPTION When the engine switch is pushed with the electrical key in the cabin, the power management control ECU receives signals to change the power source mode. HINT: To allow use of the Techstream to inspect the push-button start function when the ...

Installation
INSTALLATION PROCEDURE 1. INSTALL DRIVER SIDE KNEE AIRBAG ASSEMBLY (a) Check that the ignition switch is off. (b) Check that the cable is disconnected from the negative (-) battery terminal. CAUTION: Wait at least 90 seconds after disconnecting the cable ...

Diagnostic Trouble Code Chart
DIAGNOSTIC TROUBLE CODE CHART HINT: If a trouble code is stored during the DTC check, inspect the trouble areas listed for that code. For details of the code, refer to the "See page" below. Certification ECU (Smart Key ECU Assembly) ...