Toyota Venza manuals

Toyota Venza: How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT

HINT:

  • The wireless door lock control system troubleshooting procedures are based on the premise that the power door lock control system is operating normally. Check the power door lock control system first before troubleshooting the wireless door lock control system. Use this procedure to troubleshoot the wireless door lock control system.
  • *: Use the Techstream.

PROCEDURE

1.

VEHICLE BROUGHT TO WORKSHOP


NEXT

2.

CUSTOMER PROBLEM ANALYSIS

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points in the problem analysis:

What

Vehicle model, system name

When

Date, time, occurrence frequency

Where

Road conditions

Under what conditions?

Running conditions, driving conditions, weather conditions

How did it happen?

Problem symptoms


NEXT

3.

INSPECT BATTERY VOLTAGE

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.


NEXT

4.

CHECK FOR DTC*

(a) Check for DTCs and note any codes that are output (See page ).


(b) Clear the DTCs.

(c) Recheck for DTCs. Based on the DTCs output above, try to force output of the same CAN communication system DTC or wireless door lock control system DTC by simulating the symptoms indicated by the DTC.

Result

Proceed to

DTC is not output

A

CAN communication system DTC is output

B

Wireless door lock control system DTC is output

C


B

GO TO CAN COMMUNICATION SYSTEM


C

GO TO DIAGNOSTIC TROUBLE CODE CHART


A

5.

PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table (See page ).


Result

Proceed to

Fault is not listed in Problem Symptoms Table.

A

Fault is listed in Problem Symptoms Table.

B


B

GO TO STEP 7


A

6.

OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check (See page )


(b) Terminals of ECU (See page )


(c) Data List / Active Test (See page )



NEXT

7.

REPAIR OR REPLACE


NEXT

8.

CONFIRMATION TEST


NEXT

END

System Diagram
SYSTEM DIAGRAM Communication Table Transmitting ECU (Transmitter) Receiving ECU (Receiver) Signal Line Main body ECU (Driver side j ...

Operation Check
OPERATION CHECK 1. NOTICE WHEN CHECKING THE FOLLOWING (a) Power door lock/unlock function: This wireless door lock control function operates only when the following 3 conditions are met: (1) The ...

Other materials about Toyota Venza:

Problem Symptoms Table
PROBLEM SYMPTOMS TABLE HINT: Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" ...

Data List / Active Test
DATA LIST / ACTIVE TEST 1. DATA LIST HINT: Using the Techstream to read the Data List allows the values or states of switches, sensors, actuators and other items to be read without removing any parts. This non-intrusive inspection can be very useful bec ...

Check Mode Procedure
CHECK MODE PROCEDURE 1. CHECK MODE (SIGNAL CHECK): DTC CHECK (a) Turn the ignition switch off. (b) Connect the Techstream to the DLC3. (c) Turn the ignition switch to ON. (d) Turn the Techstream on. (e) Enter the following menus: Body Electrical / SRS Ai ...

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