Toyota Venza: How To Proceed With Troubleshooting

Toyota Venza Service Manual / Door Lock / Wireless Door Lock Control System(w/ Smart Key System) / How To Proceed With Troubleshooting

CAUTION / NOTICE / HINT

HINT:

The wireless door lock control system troubleshooting procedures are based on the premise that the power door lock control system is operating normally. Check the power door lock control system first before troubleshooting the wireless door lock control system. Use this procedure to troubleshoot the wireless door lock control system.
*: Use the Techstream.

PROCEDURE

1.	VEHICLE BROUGHT TO WORKSHOP

2.	CUSTOMER PROBLEM ANALYSIS

HINT:

In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
The following 5 items are important points in the problem analysis:

What	Vehicle model, system name
When	Date, time, occurrence frequency
Where	Road conditions
Under what conditions?	Running conditions, driving conditions, weather conditions
How did it happen?	Problem symptoms

3.	INSPECT BATTERY VOLTAGE

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

4.	CHECK FOR DTC*

(a) Check for DTCs and note any codes that are output (See page ).

(b) Clear the DTCs.

(c) Recheck for DTCs. Based on the DTCs output above, try to force output of the same CAN communication system DTC, LIN communication system DTC or wireless door lock control system DTC by simulating the symptoms indicated by the DTC.

Result	Proceed to
DTC is not output.	A
CAN communication system DTC is output.	B
LIN communication system DTC is output.	C
Wireless door lock control system DTC is output.	D

GO TO CAN COMMUNICATION SYSTEM

GO TO LIN COMMUNICATION SYSTEM

GO TO DIAGNOSTIC TROUBLE CODE CHART

5.	PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table (See page ).

Result	Proceed to
Fault is not listed in Problem Symptoms Table.	A
Fault is listed in Problem Symptoms Table.	B

GO TO STEP 7

6.	OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check (See page )

(b) Terminals of ECU (See page )

7.	REPAIR OR REPLACE

8.	CONFIRMATION TEST

END

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