Toyota Venza: CD cannot be Inserted or is Ejected Right After Insertion

Toyota Venza Service Manual / Navigation / Multi Info Display / Navigation System / CD cannot be Inserted or is Ejected Right After Insertion

PROCEDURE

1.	CHECK IF A PROPER CD IS INSERTED

(a) Make sure that the CD is an audio CD or a CD with an MP3, WMA or AAC files, and that it is not deformed, flawed, stained, deteriorated or otherwise defective.

OK:

Normal CD.

HINT:

Translucent or uniquely-shaped CDs cannot be played.
CDs with adhesive paper labels should not be played.
Commercial audio CDs can be played.
CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played.
MP3, WMA and AAC files on CD-ROMs, CD-Rs and CD-RWs can be played.
For details on playable CDs, refer to Owner's Manual.

CHANGE CD

2.	CHECK THAT CD IS INSERTED PROPERLY

(a) Check the CD is inserted upside down.

OK:

CD is properly inserted.

INSERT CD PROPERLY

3.	CLEAN CD AND RECHECK

(a) Clean the CD by wiping it clean with a soft cloth from the inside to the outside in a radial direction.

OK:

Malfunction disappears.

NOTICE:

Do not use a conventional record cleaner or anti-static preservative.

END (CD WAS DIRTY)

4.	REPLACE CD AND RECHECK

(a) Replace the CD with a new or known good one and check that the malfunction disappears.

OK:

Malfunction disappears.

END (CD WAS FAULTY)

REPLACE NAVIGATION RECEIVER ASSEMBLY

CD cannot be Ejected

PROCEDURE 1. CHECK OPERATION (a) Press the CD eject switch of the navigation receiver assembly for 10 seconds or more and check that the CD is ejected. OK: CD is ...

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PROCEDURE 1. CHECK CD (a) Check that the CD is not deformed or cracked. OK: No deformation or cracks on the CD. ...

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