If the shift lever cannot be shifted with your foot on the brake, there may be a problem with the shift lock system (a system to prevent accidental operation of the shift lever). Have the vehicle inspected by your Toyota dealer immediately.
The following steps may be used as an emergency measure to ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles with smart key system:
Turn the “ENGINE START STOP” switch to ACCESSORY mode.
Vehicles without smart key system: Turn the engine switch to the “ACC” position.
Depress the brake pedal.

Pry the cover up with a flathead screwdriver or equivalent.
To prevent damage to the cover, cover the tip of the screwdriver with a rag.

Press the shift lock override button.
The shift lever can be shifted while the button is pressed.
If the engine will not start
If you lose your keysVoice Guidance does not Function
PROCEDURE
1.
CHECK VOICE GUIDANCE
(a) Check that the voice guidance settings are not off.
OK:
Voice guidance settings are not off.
NG
CHANGE THE VOICE GUIDANCE SETTINGS TO ON
...
Does not Play even after Bluetooth Audio Mode is Selected
CAUTION / NOTICE / HINT
HINT:
Even if the portable player can play audio content, it may not be able to play
via the in-vehicle device. This does not necessarily indicate a malfunction of the
in-vehicle device.
PROCEDURE
1.
CHECK ...
Operation Check
OPERATION CHECK
1. CHECK POWER SEAT FUNCTION
(a) Check the basic functions.
Text in Illustration
*1
Slide Function
*2
Front Vertical Function
*3
Lifter Function
...